As head of Historic New England's information technology team, oversaw the development, management, and maintenance of technology infrastructure for a complex, multi-state organization. Oversaw internal and external systems and software development projects, hired staff and outside service vendors, and developed strategic vision for the organization's IT program.
Adjunct Professor, School of Library and Information Science, Simmons College, Boston, MA 2013-Present
Taught graduate-level course in technology to students enrolled in the Master of Library and Information Science program. LIS 488 provides a conceptual foundation and context of computing, Internet, and digital publishing technologies as used in information-intensive professions, and is a prerequisite for other technology courses offered within the program.
Systems Librarian/Archivist, Historic New England, Boston, MA 2007-2013
Responsible for overseeing technology needs of Historic New England's Collections Team, which includes the organization's Library and Archives and its museum collections and conservation center. Oversaw technological implementation of the organization's Collections Access Project, focused on making collections more accessible through the implementation of a comprehensive electronic catalog and digital library. Worked with vendors and systems integrators to acquire and customize necessary software. Managed conversion and cleanup of metadata and digital imagery. Developed custom programming to perform data conversion operations. Oversaw installation, integration, and institution-wide rollout of ResourceSpace open source Digital Asset Management platform. Oversaw purchasing and installation of equipment in two digital photography studios. Oversaw contracting for outsourced collections digitization. Helped develop and troubleshoot digital imaging workflows. Helped develop grant proposals to funding agencies. Assisted with development of institutional IT strategy as part of the organization's Technology Advisory Group (TAG).
Dean's Fellow for Technology Support, Simmons College
Graduate School of Library and Information Science, Boston, Mass. 2006-2008
Responsible for workstation and server support, instructional support, and web application development for the Simmons College GSLIS. Helped introduce new and emerging technologies to the graduate school, including wikis and blogs. Helped develop a successful grant proposal to begin a podcasting pilot project at the school. Developed web-based tools for online assessment, internship assignment, event registration, and other needs identified by the GSLIS staff. Worked with faculty in the LIS program to meet technology needs. Managed technological implementation of Moodle course management system, including integration with Datatel campus information system. Taught workshops on technology and library-related topics. Member of college-wide provost search committee and committee examining online course evaluation systems.
Archival Intern, Simmons College Archives, Boston, Mass. 2006-2007
Developed project plan for photography, rehousing and enhanced description of the college's memorabilia collection. Developed extensions to existing Filemaker database. Rehoused and updated cataloging information for bulk of collection. Created digital imagery for approximately 150 objects.
Systems Editor/Library Manager, The Tennessean, Nashville, Tenn. 1998-2006
Oversaw the research and technology needs of Nashville's dominant daily newspaper. Supervised tech support and library staff. Managed technology and research expenditures. Served as liaison between newsroom, systems, and online departments. Oversaw purchasing of computer software and hardware for approximately 250 users. Performed and coordinated system administration functions for Sii, OpenPages, Digital Collections, and QuickWire systems. Taught training classes on technology-related topics, and assisted reporters and editors with computer-assisted reporting projects. Developed remote-access strategies for reporters and bureaus.
Oversaw development and launch of newsroom intranet, including creation of workflow applications and informational tools. Served on committee overseeing electronic pagination project. Interviewed vendors, visited sites, and evaluated software implementations. Coordinated installation of 200+ new PCs and 8 new servers. Created software development specifications.
Developed library policies and procedures; supervised research and archival activities. Served on various strategic planning committees related to online operations, technology, and 18-34 readership. Served on "remodel" committee in charge of redesigning newspaper. Served on Gannett corporate committee evaluating online calendar solutions for nationwide deployment. In 1998, served as part of a three-person team to launch the paper's news web site, Tennessean.com. Developed graphics, page templates, CGI scripting, and publishing procedures. Worked with programmer to develop HTML gateway for SII editorial system. Developed database-driven online election coverage.
In 2002, arranged partnership with The Greenville News to develop and refine a database-driven web and print publishing solution for high school sports. Collaborative project resulted in increases in web traffic and print circulation. Participated in further planning and development, culminating in the national rollout of the PrepsFactory system to other Gannett properties, September, 2005.
Technology Specialist, The Soling Program, Syracuse University 1996-1998
Provided systems support and consulting for 60+ students enrolled each semester in Syracuse University's creative problem solving program. Installed and maintained hardware and software in a MacOS-based computing environment. Administered servers, specified hardware and software purchases, and instructed students in video and sound digitizing, web and multimedia design, Photoshop, Director, and other packages.
Webmaster Intern, Proxicom, Inc. 1997
Implemented web site designs for corporate clients including Wachovia Bank, Amtrak, and Cox Interactive Media. Authored competitive analysis for Cox about localized "city guide" sites. Designed a prototype of an oil pipeline transaction tracking system for an oil-pipeline consortium. Produced HTML templates for use by The Daily Reflector, Greenville, North Carolina.
Publishing Technology Specialist, Time Life Inc. 1995-1997
Offered hardware and software support to the editorial and promotional staff of Time Life Books, Video, and Music. Duties included hardware repair, configuration, and maintenance, software installation, and troubleshooting of user problems in a mixed Macintosh and PC environment. Worked with Appleshare, Novell and Filemaker servers. Created and maintained networked Filemaker databases. Assisted with move to new headquarters building.
Computer Graphics Lab Manager, S.I. Newhouse School of Public Communications 1994-1996
While on duty, responsible for monitoring and maintenance of 5 Macintosh computer labs and associated peripherals, including scanners, printers, and multimedia equipment. Created and maintained user accounts on Netware server, assisted users, and processed print job requests.