David M. Dwiggins


166 Morton Street
Stoughton, MA 02072

E-mail: david@dwiggins.net
Phone: 615-477-8351

Twitter: @dwig
LinkedIn: David Dwiggins

Education

  • Simmons College, Boston, Mass.
    • Master of Science in Library and Information Science (Archives Management Concentration), May 2008
      • Coursework included internships at the Northeast Museum Services Center of the National Park Service and Tufts University Digital Collections and Archives, as well as work on the Ruth Mitchell Wunderly Digital Library.
    • Master of Arts in History, December, 2010
      • Masters thesis: Control of the Caboose: Retail business and neighborhood change in Dudley Square, 1950-1975.
  • Tennessee Foreign Language Institute
    • Enrolled in Spanish language program, January-December 2005.
  • University of Maryland University College, Adelphi, Maryland
    • Master of Science in Technology Management, May, 2004
  • Modern Archives Institute, National Archives, College Park, Maryland
    • Completed training program in archival theory, management and preservation, February 2004
  • Syracuse University, Syracuse, New York
    • Bachelor of Arts in English and Textual Studies and Magazine Journalism, May, 1998.

Experience


Systems Librarian/Archivist, Historic New England, Boston, MA                                                        2007-Present

Responsible for overseeing technology needs of Historic New England's Collections Team, which includes the organization's Library and Archives and its museum collections and conservation center. Oversaw technological implementation of the organization's Collections Access Project,  focused on making collections more accessible through the implementation of a comprehensive electronic catalog and digital library. Worked with vendors and systems integrators to acquire and customize necessary software. Managed conversion and cleanup of metadata and digital imagery. Developed custom programming to perform data conversion operations. Oversaw installation, integration, and institution-wide rollout of ResourceSpace open source Digital Asset Management platform. Oversaw purchasing and installation of equipment in two digital photography studios. Oversaw contracting for outsourced collections digitization. Helped develop and troubleshoot digital imaging workflows. Helped develop grant proposals to funding agencies. Assisted with development of institutional IT strategy as part of the organization's Technology Advisory Group (TAG).

Dean's Fellow for Technology Support, Simmons College
Graduate School of Library and Information Science, Boston, Mass.                                                  2006-2008


Responsible for workstation and server support, instructional support, and web application development for the Simmons College GSLIS. Helped introduce new and emerging technologies to the graduate school, including wikis and blogs. Helped develop a successful grant proposal to begin a podcasting pilot project at the school. Developed web-based tools for online assessment, internship assignment, event registration, and other needs identified by the GSLIS staff. Worked with faculty in the LIS program to meet technology needs.  Managed technological implementation of Moodle course management system, including integration with Datatel campus information system. Taught workshops on technology and library-related topics. Member of college-wide provost search committee and committee examining online course evaluation systems.

Archival Intern, Simmons College Archives, Boston, Mass.                                                                2006-2007

Developed project plan for photography, rehousing and enhanced description of the college's memorabilia collection. Developed extensions to existing Filemaker database. Rehoused and updated cataloging information for bulk of collection. Created digital imagery for approximately 150 objects.

Systems Editor/Library Manager, The Tennessean, Nashville, Tenn.                                                 1998-2006

Oversaw the research and technology needs of Nashville's dominant daily newspaper. Supervised tech support and library staff. Managed technology and research expenditures. Served as liaison between newsroom, systems, and online departments. Oversaw purchasing of computer software and hardware for approximately 250 users. Performed and coordinated system administration functions for Sii, OpenPages, Digital Collections, and QuickWire systems. Taught training classes on technology-related topics, and assisted reporters and editors with computer-assisted reporting projects. Developed remote-access strategies for reporters and bureaus.

Oversaw development and launch of newsroom intranet, including creation of workflow applications and informational tools. Served on committee overseeing electronic pagination project. Interviewed vendors, visited sites, and evaluated software implementations. Coordinated installation of 200+ new PCs and 8 new servers. Created software development specifications.

Developed library policies and procedures; supervised research and archival activities. Served on various strategic planning committees related to online operations, technology, and 18-34 readership. Served on "remodel" committee in charge of redesigning newspaper. Served on Gannett corporate committee evaluating online calendar solutions for nationwide deployment. In 1998, served as part of a three-person team to launch the paper's news web site, Tennessean.com. Developed graphics, page templates, CGI scripting, and publishing procedures. Worked with programmer to develop HTML gateway for SII editorial system. Developed database-driven online election coverage.

In 2002, arranged partnership with The Greenville News to develop and refine a database-driven web and print publishing solution for high school sports. Collaborative project resulted in increases in web traffic and print circulation. Participated in further planning and development, culminating in the national rollout of the PrepsFactory system to other Gannett properties, September, 2005.

Technology Specialist, The Soling Program, Syracuse University                                                       1996-1998

Provided systems support and consulting for 60+ students enrolled each semester in Syracuse University's creative problem solving program. Installed and maintained hardware and software in a MacOS-based computing environment. Administered servers, specified hardware and software purchases, and instructed students in video and sound digitizing, web and multimedia design, Photoshop, Director, and other packages.

Webmaster Intern, Proxicom, Inc.                                                                                                      1997

Implemented web site designs for corporate clients including Wachovia Bank, Amtrak, and Cox Interactive Media. Authored competitive analysis for Cox about localized "city guide" sites.  Designed a prototype of an oil pipeline transaction tracking system for an oil-pipeline consortium. Produced HTML templates for use by The Daily Reflector, Greenville, North Carolina.

Publishing Technology Specialist, Time Life Inc.                                                                                1995-1997

Offered hardware and software support to the editorial and promotional staff of Time Life Books, Video, and Music. Duties included hardware repair, configuration, and maintenance, software installation, and troubleshooting of user problems in a mixed Macintosh and PC environment. Worked with Appleshare, Novell and Filemaker servers. Created and maintained networked Filemaker databases. Assisted with move to new headquarters building.

Computer Graphics Lab Manager, S.I. Newhouse School of Public Communications                            1994-1996

While on duty, responsible for monitoring and maintenance of 5 Macintosh computer labs and associated peripherals, including scanners, printers, and multimedia equipment. Created and maintained user accounts on Netware server, assisted users, and processed print job requests.

Selected Consulting and Software Development

  • National Park Service – Principal consultant on project to migrate Northeast Cultural Resources Bibliography database to modern, web-based portal. Installed server hardware and software and managed cleanup and migration of data, 2009. Contract renewed for hardware and software upgrades, 2012.
  • MassMoCA - Assisted with configuration and customization of ResourceSpace Digital Asset Management System for use in an art museum setting, 2011-2013.
  • Developed “Transform Plugin” for ResourceSpace digital asset management system, which allows users to scale, rotate, and crop assets stored in the system. Developed additional plugins and core project  code, including S3Sync and DeepZoom plugins, 2009-2013.
  • InDesign Training, Puerto Rico-  Installed and configured instances of ResourceSpace Digital Asset Management System for clients in Puerto Rico and the Dominican Republic, 2011-2012
  • Great Turtle Designs – Developed custom web scripting for multiple clients.
  • Historic Nashville, Inc. - Assisted nonprofit historic preservation organization with various print and web publishing projects, helped write technology grant proposal, and worked on installation of new computer systems and software, 2002-2004.
  • Daily Orange Alumni Association - Coordinated development of proposal to make the first 100 years of SU's student newspaper available online. Worked with vendor and SU archives to complete pilot project. Presented proposal at newspaper's 100th anniversary celebration, Sept. 2003. Managed web presence, 2004-2010.
  • Hester J. Hodgdon Libraries for All Program - Served as volunteer consultant to the program and its flagship library, the San Juan del Sur Biblioteca in San Juan del Sur, Nicaragua. Travelled to Nicaragua in August, 2006 and January, 2007 to work with program director on communications and technology-related projects.

Instruction

  • Simmons College
    • Guest presenter, Cultural Heritage Informatics courses, GSLIS, 2010-2012. Oversaw practicum projects for students in followup course.
    • Taught workshops in OPAC usage and database research, Simmons College Library, 2006-2007
    • Taught workshops on new and emerging technologies, wikis and podcasting, GSLIS Technology Lab, 2006-2007
  • Tufts University
    • Guest presenter, Collections Management course, Museum Studies Program, 2011-2012
    • Roxbury Walking tour leader, Boston History course,  August 2011
  • Murray State University
    • Spent one week teaching and working with journalism students at as part of the John S. and James L. Knight Foundation’s Newspapers in Residence program, November 2002.
  • Syracuse University
    • Taught week-long course in web publishing for high school journalism students, School Press Institute, Summer, 1997.
    • Taught workshops on Pagemaker, Photoshop, and web publishing, Scholastic Press Association conventions, 1994-1997

Organizational Affiliations

  • Member, Society of American Archivists
  • Member, American Association of Museums
  • Alumni Board, Simmons College Graduate School of Library and Information Science: Treasurer 2011-
  • Simmons International Relations, Co-Chair, 2006-2007
  • Nashville Area Red Cross: Completed training in disaster services, mass care, shelter operations and family services. Served on staff of emergency shelter following Hurricane Katrina, 2006.

Publications and Presentations

  • "The Collections Access Project: Digitization from the Ground Up at Historic New England" Microform and Digitization Review 41 (March, 2012), pp. 34-41. DOI 10.1515/mir-2012-0003
  • Panelist, Annual Meeting, Museum Computer Network, Atlanta, 2011 – reinforcing the DAMS for the Future: Common Issues and Challenges.
  • Panelist, Annual Meeting, Society of American Archivists, Chicago, August, 2011 - Cooperation Makes It Happen: Collaboration in Museum Archives.
  • Co-Presenter, American Association of Museums annual conference, Houston, May, 2011 – Putting 100 Years of Collecting Online: A Case Study from Historic New England 
  • Panelist, Association of Museums annual conference, Houston, May, 2011 - DAM(S) the Torpedoes, Full Speed Ahead: Digital Asset Management Systems and the Museums of Tomorrow.
  • Panelist, New England Museum Assocaiation, Springfield, Mass., November, 2010 – Collections Information Management Systems
  • Co-presenter, Ferdinand's Flashback, Haley House Bakery and Cafe, Roxbury, Mass., September, 2010 (Historical/urban planning lecture sponsored by Discover Roxbury.)
  • “Putting the “where” in the archives: Internet mapping and archival records” Library Student Journal, June 2010  (Revision of paper that received 2007 NEASIS&T student travel award.)
  • Presenter, Historic New England Institute, November 3, 2008 - The Collections Access Project: Opening Historic New England's Collections to the World.
  • “History on your Screen” Historic New England Magazine 9:2 (Fall 2008)
  • Co-presenter, Simmons College Faculty Showcase (poster), April 23, 2008 - GSLIScast: Adventures in Podcasting
  • Co-presenter, GSLIScast: Podcasting for Curricular Enrichment, NERCOMP Annual Conference, March 11, 2008, Providence, RI.
  • Co-author: Technology Programming at the San Juan del Sur Biblioteca: Considerations and Progress (paper accompanying poster session, American Library Association Annual Convention, June, 2007)
  • Co-presenter, International Poster Session, American Library Association Annual Convention, June, 2007 - Bridging the Communication Abyss in Rural Nicaragua: The San Juan del Sur Biblioteca Movil as an Information Conduit. (poster)
  • Co-presenter, Co-presenter, Inauguration Weekend Student Showcase (poster), March 2007.
  • Co-presenter, Launch event, Ruth Mitchell Wunderly Digital Library, December, 2006.
  • Presenter, La Asociación Nicaragüense de Bibliotecarios y Profesionales Afines (ANIBIPA) workshop, Managua, Nicaragua, August, 2006  – A Montar el autobus 'Wiki': Wikis y su uso en bibliotecas [Ride the Wiki bus: Wikis and their use in libraries]
  • Panelist, Special Libraries Association national conference, Nashville, 2004 -  NewsSpot: The Tennessean's Newsroom Intranet.
  • “Library Profile: The Tennessean Library and Archives.” News Library News 26:3, Spring 2004. pp. 12-15.
  • Editorial Assistant, WORKS (The Newsletter of the Evangelical Lutheran Church in America Work Group on Science and Technology), 1994-1996.
  • The Daily Orange: As a staff writer, covered campus events, spot news, and police beat. 1994-1995.

Press

Awards and honors

  • Recipient of 2011 Award for Excellence in Thesis Research and Writing, given by the Simmons College History Department.
  • As part of Collections Access Project Task Force, recipient of Historic New England President's Award, 2010.
  • Profiled as emerging leader in Library and Information Science, Library Student Journal, September, 2008.
  • Recipient of 2007 New England ASIS&T Student Travel Award for paper “Putting the ‘Where’ in the Archives: Internet Mapping and Archival Records.”
  • First runner up for 2003 Jimmy Davy award, which is presented to the Tennessean newsroom employee each year who “best represents Jimmy's commitment to journalism and his 44-year career at The Tennessean."