65 Draper Street, Apt. 1
Dorchester, MA 02122
Cell: 615.477.8351
Work: 617-521-2871
david[at]dwiggins[dot]net

• Simmons College, Boston, Massachusetts
  • Master of Science in Library and Information Science (Archives Management Concentration), May 2008
  • Coursework included internships at the Northeast Museum Services Center of the National Park Service and Tufts University Digital Collections and Archives, as well as work on the Ruth Mitchell Wunderly Digital Library.
  • Master of Arts in History, 2009 (expected)
  
  
• Tennessee Foreign Language Institute, Nashville, Tennessee
  • Enrolled in Spanish language program January, 2005 - December, 2005.
  
  
• University of Maryland University College, Adelphi, Maryland
  • Master of Science in Technology Management, May 2004
  
  
• Modern Archives Institute, National Archives, College Park, Maryland
  • Completed training program in archival theory, management and preservation, February 2004
  
  
• Syracuse University, Syracuse, New York
  • Bachelor of Arts, May 1998
  • Dual Major in English and Textual Studies and Magazine Journalism

Systems Librarian/Archivist, Historic New England, Boston, MA         2007-Present

Responsible for overseeing technology needs of Historic New England's Collections Team, which includes the organization's Library and Archives and its museum collections and conservation center. Oversaw tecnological implementation of the organization's Collections Access Project, which is focused on making collections more accessible through the implementation of a comprehensive electronic catalog and digital library. Worked with vendors and systems integrators to acquire and customize necessary software. Managed conversion and cleanup of metadata and digital imagery. Developed custom programming to perform data conversion operations.

Dean's Fellow for Technology Support, Simmons College
Graduate School of Library and Information Science, Boston, MA         2006-2008

Responsible for workstation and server support, instructional support, and web application development for the Simmons College GSLIS. Supported introduction of new and emerging technologies to the graduate school, including wikis and blogs. Helped develop a successful grant proposal to begin a podcasting pilot project at the school. Developed web-based tools for online assessment, internship assignment, event registration, and other needs identified by the GSLIS staff. Worked with faculty in the LIS program to meet technology needs. Managed technological implementation of Moodle course management system, including integration with Datatel campus information system. Taught workshops on technology and library-related topics. Member of college-wide provost search committee and committee examining online course evaluation systems.

Archival Intern, Simmons College Archives, Boston, MA         2006-2007

Developed project plan for photography, rehousing and enhanced description of the college's memorabilia collection. Developed extensions to existing Filemaker database. Rehoused and updated cataloging information for bulk of collection. Created digital imagery for approximately 150 objects.

Systems Editor/Library Manager, The Tennessean, Nashville, TN               1998-2006

Responsible for overseeing the research and technology needs of Nashville's dominant daily newspaper. Supervised support and library staff. Managed technology and research expenditures. Served as liaison between newsroom, systems, and online departments. Oversaw purchasing of computer software and hardware for approximately 250 users. Performed and coordinated system administration functions for Sii, OpenPages, Digital Collections, and QuickWire systems. Taught training classes on technology-related topics, and assisted reporters and editors with computer-assisted reporting projects. Developed remote-access strategies for reporters and bureaus.

Oversaw development and launch of newsroom intranet, including creation of workflow applications and informational tools. Oversaw creation of electronic budgeting system for newsroom. Served on committee overseeing electronic pagination project. Interviewed vendors, visited sites, and evaluated software implementations. Coordinated installation of 200+ new PCs and 8 new servers. Worked with vendor's onsite project manager to create software development specifications. Coordinated migration of electronic archives. Oversaw tagging project to ensure copyright compliance.

Developed library policies and procedures; supervised research and archival activities. Initiated computer cataloging project for books and archival collections, and took steps to improve organization of stack areas. Oversaw creation of comprehensive PDF archive. Evaluated and purchased reference materials and electronic database services.

Served on various strategic planning committees related to online operations, technology, and 18-34 readership. Served on "remodel" committee in charge of redesigning newspaper. Served on Gannett corporate committee evaluating online calendar solutions for nationwide deployment.

Attended trade shows and conferences related to newsroom information services and technology, including NEXPO, NICAR, SLA, and SISUG. In November 2002, spent a week at Murray State University working with students as part of the "Newspapers in Residence" program.

In 1998, served as part of a three-person team to launch the paper's news web site, Tennessean.com. Developed graphics, page templates, CGI scripting, and publishing procedures. Worked with programmer to develop HTML gateway for SII editorial system. Developed database-driven online election coverage. Assisted with online presentation of newsroom projects.

In 2002, arranged partnership with The Greenville News to develop and refine a database-driven web and print publishing solution for high school sports. Collaborative project resulted in increases in web traffic and print circulation. Participated in further planning and development, culminating in the national rollout of the PrepsFactory system to other Gannett properties, September, 2005.

In January 1999, served as a consultant for the Clarksville Leaf-Chronicle after its offices were destroyed by a tornado. Supervised the creation and technical operation of temporary newsroom in a nearby hotel. In January 2000, coordinated technology needs for 30 staffers assigned to cover the Super Bowl. Arranged installation of phone lines and rental of cell phones, and installed computer and networking equipment. In May, 2003 helped coordinate emergency operations for The Jackson Sun after a tornado struck the town.

First runner up for 2003 Jimmy Davy award, which is "presented to the newsroom employee each year who best represents Jimmy's commitment to journalism and his 44-year career at The Tennessean."

Technology Specialist, The Soling Program, Syracuse University                          1996-1998

Provided systems support and consulting for 60+ students enrolled each semester in Syracuse University's creative problem solving program. Installed and maintained hardware and software in a MacOS-based computing environment. Administered a server running Windows NT 4.0 and Netscape Internet servers. Instructed students in video and sound digitizing, web and multimedia design, Photoshop, Director, and other packages. Specified hardware and software purchases.

Webmaster Intern, Proxicom, Inc.                                                                   Summer 1997

Implemented web site designs for corporate clients including Wachovia Bank, Amtrak, and Cox Interactive Media. Authored competitive analysis for Cox about localized "city guide" sites.  Designed a prototype of an oil pipeline transaction tracking system for Transport4, an oil-pipeline consortium. Produced HTML templates for use by The Daily Reflector, Greenville, North Carolina.

Publishing Technology Specialist, Time Life Inc.                                                        1995-1997

Offered hardware and software support to the editorial and promotional staff of Time Life Books, Video, and Music. Duties included hardware repair, configuration, and maintenance, software installation, and troubleshooting of user problems in a mixed Macintosh and PC environment. Worked with Appleshare, Novell and Filemaker servers. Created and maintained networked Filemaker databases. Assisted with move to new headquarters building.

Computer Graphics Lab Manager,
 S.I. Newhouse School of Public Communications                                      1994-1996

While on duty, responsible for monitoring and maintenance of 5 Macintosh computer labs and associated peripherals, including scanners, printers, and multimedia equipment. Created and maintained user accounts on Netware server, assisted users, and processed print job requests.

• Experienced in the use of the following software and operating systems:
• Quark XPress; Adobe Acrobat; Adobe Photoshop; Adobe Pagemaker; Adobe Premiere; Macromedia Director; Macromedia Soundedit; Macromedia Freehand; ESRI Mapshop, ArcView GIS; Filemaker Pro; Microsoft Word; Microsoft Excel; Microsoft Powerpoint; Microsoft Access; Microsoft Visio; Microsoft Project; Microsoft Outlook; Readerware.
• Windows 95, 98, NT, 2000, XP; MacOS Classic, X; RedHat/Fedora Linux; HP-UX; Solaris; Netware; Citrix MetaFrame.
• SQL Server; Oracle; MySQL; Filemaker Server.
• Apache; BIND; Sendmail; Microsoft Internet Information Services; Webstar; Netscape Enterprise Server.
• Sii and Openpages editorial/pagination systems; SaxoTech Publicus web content management system; GMTI Digital Collections and Extensis Portfolio asset management systems; QuickWire wire capture systems.
  
  
• Extensive experience using Perl, ASP/VBscript, PHP, Lasso, Javascript, and DHTML to develop interactive websites and automate workflow processes. Familiar with Applescript and UNIX and DOS shell scripting. Solid understanding of telecommunications technologies, including computer networking and commercial data communications services.
• Extensive experience troubleshooting hardware and software problems and performing repairs and upgrades on Mac and PC computer systems.
• Familar with the use of electronic research resources, including Lexis-Nexis, Accurint, Autotrack, Facts on File, ABI/Inform, Proquest, Newsbank, Infotrac and Ebsco Academic Search Premier. Skilled at locating information online using search engines and other resources.
• Advanced knowledge of 35mm and digital photography techniques. Experienced in use of flatbed and slide scanners and color and b/w output devices.
• Experienced in the use of video cameras, linear video editing systems, lighting and sound equipment. Familiar with the logging, scripting, and editing of video projects.
• Basic knowledge of German and Spanish languages. (Background in Spanish: 2 years in grade school, self study prior to travel to Mexico in 2004, formal classes since January, 2005. Skills developed further during travel in Spain and Nicaragua, 2005-2007. Background in German: Two years in high school, including exchange program. 12 credits of intensive German in college.)

• Historic New England Institute
• Presenter, The Collections Access Project: Opening Historic New England's Collections to the World, November 3, 2008.
• Library Student Journal
• Profiled as an emerging leader in the field of library and information science by Library Student Journal, September, 2008.
• Simmons College Faculty Showcase, April 23, 2008
• Co-presenter, GSLIScast: Adventures in Podcasting (Poster)
• Northeast Regional Computing Program (NERCOMP)
• Co-presenter, GSLIScast: Podcasting for Curricular Enrichment, NERCOMP Annual Conference, March 11, 2008, Providence, RI. (Web site)
• American Society for Information Science & Technology
• Winner, 2007 NEASIS&T national conference student travel award for paper Putting the “Where” in the Archives: Internet Mapping and Archival Records.
• Hester J. Hodgdon Libraries for All Program
• Served as volunteer consultant to the program and its flagship library, the San Juan del Sur Biblioteca in San Juan del Sur, Nicaragua. Travelled to Nicaragua in August, 2006 and January, 2007 to work with program director on communications and technology-related projects. Currently assisting with program to introduce computer instruction in the library and the small communities served by its mobile project.
• Co-presented poster session on the program's digital initiatives at the 2007 ALA Annual meeting in Washington, DC, June, 2007. (photo)
• Ruth Mitchell Wunderly Digital Library
• Served on committees focused on software implementation and content development. Performed historical research for contextual content.
• Co-presenter at launch event, December, 2006.
• Co-presenter, Inauguration Weekend Student Showcase, March 2007. (Photo | Poster 1 | Poster 2 )
• Simmons International Relations (SIR)
• Served as co-chair of organization focusing on international and multicultural issues in librarianship, 2006--.
• La Asociación Nicaragüense de Bibliotecarios y Profesionales Afines (ANIBIPA)
• Gave presentation on wikis and their use in libraries, Managua, August 2006. ( Slides | Handout | Blog)
• Nashville Area Red Cross
• Completed training in disaster services, mass care, shelter operations and family services. Served on staff of emergency shelter following Hurricane Katrina.
• Tennessee Press Association
• Gave presentation on "Digital Asset Management for Newspapers" at annual convention, February, 2005.( Slides)
• Special Libraries Association, News Division
• Gave presentation on newsroom intranets at annual SLA conference, June 2004. ( Slides | Article )
• Arranged tours of The Tennessean Library and Archives during 2004 SLA conference.
• Contributor to News Library News.
• Daily Orange Alumni Association
• Coordinated development of proposal to make the first 100 years of SU's student newspaper available online. Worked with vendor and SU archives to complete pilot project. Presented proposal at newspaper's 100^th anniversary celebration, Sept. 2003.
• Served as webmaster, 2004-present.
• Historic Nashville, Inc.
• Assisted nonprofit historic preservation organization with various print and web publishing projects, helped write technology grant proposal, and worked on installation of new computer systems and software.
• Eleanor Roosevelt High School Class of 1994
• Co-chaired 10 year reunion committee. Evaluated sites, solicited hospitality bids, built and maintained e-commerce system for registration, coordinated event.
• Served as webmaster, 1995-present.
• Plugged In (A publication of GRA 540 and NEW 509)
• Served as webmaster for the second and third editions of Plugged In, a newspaper supplement focusing on campus issues. Developed an intranet to assist staff in information tracking. Built database-driven intranet and web publishing system. Served as a teaching assistant for GRA 540 during the Spring 1998 semester.
• The Soling Program, Syracuse University
• Member of five problem-solving teams through an academic creative problem solving program, 1995-1998. (Projects included web site designs for the Syracuse University Library and the College of Arts and Sciences, as well as a video documentary on an ecclesiastical needlepoint project.)
• School Press Institute, S.I. Newhouse School of Public Communications, Syracuse University
• Taught week-long course in web publishing for high school journalism students, Summer, 1997. Taught workshops on Pagemaker, Photoshop, and web publishing at annual  Scholastic Press Association conventions, 1994-1997.
• The Daily Orange
• As a staff writer, covered campus events, spot news, and police beat. 1994-1995
• WORKS (The Newsletter of the Evangelical Lutheran Church in America Work Group on Science and Technology)
• Served as editorial assistant; duties included copy editing, art, and layouts,1994-1996.
• Phi Chapter, Alpha Phi Omega Coed National Service Fraternity, February 1995-May 1998
• Vice President of Service, 1996.
• Fall 1997 Sectional Conference Registration Chair, 1997. Responsible for scheduling, registration, and financial management of three-day conference. Coordinated production and dissemination of 250 publicity mailings. Designed and produced 300 conference packets. Created registration tracking database and maintained records on attendees. Managed $11,000 budget.